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Privacy Policy

Les Laboratoires SUPER DIET (hereinafter «Company» or «we»), a simplified joint stock company with a single shareholder (SASU) with a capital of € 8,756,501.00, whose registered office is located at 185 boulevard de la Liberté 59800 LILLE, registered in the LILLE Trade and Companies Register under number 450 778 022 offers the website https://superdiet.com/fr/ (hereinafter the «Site»).

This Privacy Policy applies only to your use of the Site

1. What is personal data?

Personal data refers to any information that can identify you directly or indirectly

2. What personal data do we process?

The personal data we collect from users of the Site may be :
- Personal data that you communicate to us (for example via a contact form or when creating an account): the type of personal data that we may collect will be determined by the nature of the services that you request.
- Personal data that we collect or generate automatically when you visit the Site by means of cookies, in particular to improve your experience and produce statistics: pages visited, date and time of connection, preferred content, operating system, type of browser used, etc.

3. Who is the data controller?

The data controller is the Company as defined above

4. For what purposes do we process your personal data?

Your personal data may be collected for the following purposes:
- the elaboration of statistical analyses, in particular relating to the frequentation of the
site - the management and improvement of the site to allow users optimal browsing
-

5. What are the legal bases for processing your personal data?

The legal basis for this processing is :
-

6. To whom will your personal data be transmitted?

The personal data of users that we process is only accessible by a limited list of recipients justifying an interest in accordance with the purposes described in this policy or when required by law, including, but not limited to:
- services and personnel of our Company and other legal entities of the Urgo Group;
- suppliers and service providers of our Company (in particular those responsible for the creation and hosting of the Site as well as those responsible for delivery) who may be required to access the personal data of users for purposes strictly necessary to the exercise of their mission;
- the competent authorities in certain cases defined by legislation.

7. How long will your personal data be stored?

The personal data collected is used and stored for a period that complies with current legislation and/or standards.

Consequently, the personal data collected is deleted upon the occurrence of one of the following events:
- expiry of the retention period;
- exercise of the right of deletion by a user in accordance with the applicable regulations and the procedures specified under «What are your rights?» below.

8. How is your personal data protected?

Our company applies appropriate and commercially reasonable technical and organizational measures to preserve the confidentiality and integrity of personal data processed, taking into account the state of the art of technology and the cost of implementation.

However, we cannot guarantee that these measures will prevent all risks of disclosure of personal data, and we cannot be held responsible for any breach of security, particularly in the event of fraudulent behavior by a third party, or in the event that this breach of security is due to the user

9. Where is your personal data transferred to?

As the Urgo Group, of which the Company is a part, is an international group, we collect and transfer personal data on a global scale, which means that we may need to transfer your personal data outside your country.

When we transfer your personal data outside the European Union or the European Economic Area, we ensure that it is protected and transferred in a manner that complies with applicable legal requirements

10. What are your rights?

You have the right to information, access, rectification and deletion of your personal data. You also have the right to request the restriction of the processing of your personal data or to object to such processing, or to request the portability of your personal data. You also have the right to define directives concerning the conservation, erasure and communication of your personal data after your death. These rights are exercised within the limits permitted by the laws and regulations in force.

These rights may be exercised by the user at any time, without having to give a reason, by contacting us by e-mail «dpo@group.urgo.com» or by post «Délégué à la Protection des Données, 15 Avenue d'Iéna, 75116 Paris-France».

In order for your request to be handled as efficiently as possible, please:
- indicate the Urgo Group company with which you are in contact
- indicate the processing operation(s) concerned by your request
- indicate the right(s) you wish to exercise

In order to respond to your request, we may ask you to provide proof of identity.

In the absence of a response from us, or if the dispute persists, you may lodge a complaint with the competent data protection authority in your country (in France, with the CNIL: https://www.cnil.fr/fr/agir).

For general information on Urgo's data protection principles, please consult the Urgo Group's General Policy on the Protection of Personal Data (https://www.urgo-group.fr/donnees-personnelles/).

11. How are Cookies managed?

a. What is a cookie?

A cookie is a small computer file, a tracer, which is deposited on your computer, mobile or tablet when you consult the Site.

In the present policy, we refer to all cookies deposited and read on your terminal as «Cookies».

b. What are the legal grounds for installing Cookies?

For necessary and/or functional cookies: The deposit or reading of these Cookies does not require the prior collection of your consent, either because they do not process any personal data concerning you, or because they are strictly necessary and/or functional for the provision of the service you request (e.g. to be able to browse the Site and enable the Site to be functional). Necessary and/or functional cookies cannot be deactivated.

For non-necessary and/or non-functional cookies: The deposit or reading by the Company and its possible partners of Cookies other than those mentioned in the previous paragraph must be subject to your prior explicit consent. These Cookies do not influence the quality of the service you request, nor the basic functionality of the Site.

You may, at any time, object to the deposit or reading of unnecessary and/or non-functional Cookies used by the Company and any of its partners, either by deleting them from your devices, by modifying your browser settings, or by modifying your cookie preferences using the cookie management module on the Site.

c. What cookies are used on the Site?

The administration and management of the Site requires the use of audience measurement and analysis cookies. These cookies are used to compile statistics on visitor numbers and performance, and are essential for the provision of the service. Cookies deposited for this purpose are exempt from consent

We use different types of cookies, the purposes of which are described below:
Technical cookies exempt from consent
Provider Cookie Name Cookie Type Cookie purpose Lifespan
Matomo Analytics MATOMO_SESSID
matomo_lang
Technical Audience measurement, traffic and performance statistics Navigation session
Axeptio axept_consent Functional Cookies / Session
Axeptio axeptio_all_vendors Functional Cookies Allows managing user consent for different categories of cookies Session
Axeptio axeptio_authorized_vendors Functional Cookies Allows managing user consent for different categories of cookies Session
Axeptio axeptio_cookies Functional Cookies Allows managing user consent for different categories of cookies Session

Non-essential cookies deposited and read with your consent
Provider Cookie Name Cookie Type Cookie purpose Lifespan
Facebook _fbp Advertising and statistics Cookies Identifies browsers to provide advertising and site analysis services 3 months
Google Analytics _ga Statistics Cookies Collects information on users and their activity on the website for analysis and reporting purposes 13 months
Google Analytics _gid Statistics Cookies Collects information on users and their activity on the website for analysis and reporting purposes 1 day
Google Analytics _ga_ xxx-xxx Statistics Cookies Collects information on users and their activity on the website for analysis and reporting purposes 13 months
Google Analytics _gat_UA-xxx-xxx Statistics Cookies Collects information on users and their activity on the website for analysis and reporting purposes 1 minute
Google Adsense _gcl_au Advertising and statistics Cookies Supports integration of a third-party platform on the website to serve targeted ads 3 months
Axeptio axeptio_all_vendors Functional Cookies Stores user’s cookie consent for the current domain 1 year
Axeptio axeptio_authorized_vendors Functional Cookies Stores user’s cookie consent for the current domain 1 year
Axeptio axeptio_cookies Functional Cookies Stores user’s cookie consent for the current domain 1 year

d. What is a third-party cookie?


The Site's features rely on services provided by third parties.

With your consent, these third parties will place cookies that allow you to directly view content hosted by them on the Site or share our content.

Through these cookies, these third parties will collect and use your browsing data for purposes specific to them, in accordance with their privacy policies.

To exercise your rights regarding data collected by third parties or for any questions about these processes, you may contact them directly.



Third-party Cookies: Google Analytics


We may use the Google Analytics service to improve the Site's features, performance, and content.


With your consent, the «Google Analytics» service offered by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), uses non-essential cookies.


Although Google Analytics is used with IP address anonymization, enabling Google Analytics means your information and data collected by these cookies may be processed outside the European Union or European Economic Area, particularly in the United States. There is a risk that U.S. authorities may access your personal data collected by Google Analytics cookies for security and surveillance purposes without notifying you or providing any recourse.


For more information on how Google Analytics uses data and to manage your privacy settings, visit: https://support.google.com/analytics/answer/9019185?hl=en#zippy=%2Ccet-article-aborde-les-points-suivants


You can also opt out of Google Analytics by installing a browser add-on to disable it, provided by Google Inc.: https://tools.google.com/dlpage/gaoptout



Third-party Cookies: YouTube


Embedded videos directly from the YouTube platform are available on the Site.


With your consent, or by clicking on the videos, the «YouTube» service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) uses non-essential cookies.


The information and personal data collected by these cookies may be transferred outside the European Union or European Economic Area, particularly to the United States. There is a risk that U.S. authorities may access your personal data collected by YouTube cookies for security and surveillance purposes.


Google Inc. may also share this information with third parties when required by law or when third parties process the information and data collected by these cookies on behalf of Google Inc.

d. How do you set your browsers and terminals to limit the installation of Cookies?

Most browsers accept Cookies by default. To block these Cookies or to ask your browser to warn you when a site tries to install a Cookie on your terminal, please refer to the following sites:
- Internet Explorer: https://support.microsoft.com/fr-fr/help/17442
- Google Chrome: https://support.google.com/accounts/answer/61416?hl

12. Social networking

The Company's official Facebook and Instagram accounts may allow users to post their content. The user is informed that content published on these social networks may be seen by any third party, and that increased vigilance is required of users when they provide certain personal data on these sites or applications. The Company is in no way responsible for any damage caused by third parties as a result of or arising from the publication of their personal data by users

13. Links to third-party sites

The Site may provide links to sites, applications and services other than those of the Company that may be operated by third-party companies (e.g. Amazon, Facebook, Instagram, etc.).
We are not responsible for the processing of personal data by these third-party sites. You should therefore consult the personal data protection policies of these third-party sites for further information.

14. Use of the Site by minors

The Site is not directed to persons under the age of sixteen (16) and we do not intentionally collect personal data from such persons. If you are under the age of consent in your jurisdiction, you will need permission from a parent or legal guardian to use the Site. Please consult your parent or legal guardian before using the Site.

If you provide us with the Personal Data of persons under the age of sixteen (16), you certify that you have the necessary authority and can prove such authority upon our request

15. Law and jurisdiction

This Privacy Policy is governed by French law, both in terms of form and content

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Customer Service
Monday to Friday, 9am to 5pm
+33 (0)3 27 44 08 98
Superdiet - French manufacturer of organic food supplements

Head office
185 Boulevard de la Liberté
59000 Lille

Customer Relations
BP 70010
59721 Denain Cedex

Customer Service +33 (0)3 27 44 08 98
Monday to Friday, 9am to 5pm
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